Client Satisfaction

Client Satisfaction

The Client Satisfaction Report has three sections. Just like other reports, here also you can select a period on the top bar:

The first section shows the total NPS based on the displayed number of projects and the promoter score evalution, where you can view each project NPS score of the selected period.  You can see the detail of each project by hovering the mouse over the dots.

The third and the last section shows the factors that drove the promotions and caused detractions:

The last section shows the reasons that drove the promotions and detractions:

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